We gladly accept the following
We Guarantee Your Satisfaction!
WireNine is pleased to include a 60 day money back guarantee, 99.9% uptime guarantee and a 24 hour response time guarantee with all of our hosting plans. We understand that making a commitment to hosting can be a tough decision; we hope that these guarantees help to reassure you of our commitment to the highest standards in web hosting.
100% Satisfaction Guarantee!
We're so confident that you will be satisfied with WireNine's level of service that we offer a full 60 day money back guarantee*. If you are dissatisfied or unhappy with our service at any point within 60 days of your initial order, we will refund 100% of your web hosting payment -- no questions asked!
* Disclaimer: No refunds on domain names, ssl certificates, administrative fees, and install fees for custom software. Any free additional services (domain names, ssl certificates, and dedicated Ip's) provided are deducted from the total refund amount. Complete details can be found in our terms of service. VPS Hosting is limited to 30 days money back guarantee, not 60 days, refund does not include software licensing costs.
99.9% Uptime Guarantee
WireNine believes that you should get the service that you pay for, every month. All of our web hosting plans come with a 99.9% uptime guarantee. We always aim for, and usually achieve 100% uptime, but we promise to keep your services online for at least 99.9% of the time. What if we fail you ask? In such a case, we will gladly credit your account with up to 100% of your monthly fee according to the table on the left.
24-Hour Support Response Guarantee
We understand your time is precious -- so we promise to have friendly and well qualified staff available to respond to your support requests 24 hours a day, 365 days a year.