Our Guarantees
We Guarantee Your Satisfaction!
WireNine is pleased to include a 60 day money back guarantee, 99.9% uptime guarantee and a 24 hour response time guarantee with all of our hosting plans. We understand that making a commitment to hosting can be a tough decision; we hope that these guarantees help to reassure you of our commitment to only the highest standards in web hosting.
60 Day 100% Satisfaction Guarantee!
We're confident that you will be 100% satisfied with WireNine services. We wouldn't want it any other way. So, we guarantee your satisfaction. If, within your first 60 days of service, you are unsatisfied for any reason we will issue a full refund for all web hosting payments that you've made so far!
99.9% Uptime Guarantee
WireNine believes that you should get the service that you pay for, every month. All of our web hosting plans come with a 99.9% uptime guarantee. We always aim for, and usually achieve 100% uptime, but we promise to keep your services online for at least 99.9% of every month. If we fail? We will credit your account with up to 100% of your monthly fee according the table on the left.
24-Hour Support Response Guarantee
Why should you be kept waiting? We promise to have friendly, expert staff available to respond to your support requests 24 hours a day, 365 days a year. No exceptions.
